Support Team

A strong support team is the cornerstone of success, offering unwavering assistance and encouragement on the journey to achievement.

Our Team Is Here & Ready To Assist!

We invite you to download a PDF copy of our communication flowchart with helpful links, phone numbers, and emails!

Administrative Support Team Members

Katie

Patient Care Coordinator
Katie’s friendly and energetic personality as Options’ patient care and apothecary support helps ensure all your needs are taken care of. Whether it be a patient related question or a need to place an order for supplements, Katie will be sure all your needs are met quickly and efficiently. For questions about patient care, contact Katie at patientcare@optionsnaturopathic.com

Cassandra

Patient Support Specialist
Cassie is honored to be our newest patient care coordinator, enthusiastic about assisting patients with concerns and providing support throughout their process. She finds pride in educating the patients about Options’ various services and feels blessed to help our clients learn more and more about natural medicine. In her free time you will find her hiking with her dogs, reading a book, or attending a comedy show. She is personable, down to earth, and strives to make sure the patients have the support & care they need. For questions about scheduling, labs or medical records, contact Cassandra at patientsupport@optionsnaturopathic.com

Shola

Apothecary Coordinator

Shola is a thoughtful leader in the procurement of products and offering services.

His experience in the healthcare and IT industries is a perfect fit for the Options Apothecary.

For any non-medical questions on apothecary items, or for anything you’d like to see us carry or request to special order, contact Shola. You can also place an order by emailing him at orders@optionsnaturopathic.com

Alyssa

PATIENT CARE COORDINATOR

As our most experienced administrative team member, Alyssa has her hands in all pots-not only patient care, her specialty! She is key in facilitating communication between all parties and upgrading Options’ capacity to serve our patients and customers with new and improved systems, among many other aspects of back-end support!

Please send her any questions at alyssa@optionsnaturopathic.com

Terrain ("TAP") Advocates

Amy

TERRAIN ADVOCATE

Amy has an extensive and diverse 25 year clinical nursing background, as well as a B.S. in Exercise Physiology, training in functional medicine, therapeutic carbohydrate restriction and metabolic health. She is passionate about empowering patients with information, resources, and tools to help resolve long term struggles with poor health to achieve optimal health. She is excited about working toward a new culture of health care, based on health and wellness promotion, focused on improving metabolic health and reversing chronic illness.

Terrain Advocates serve as deeply trained, compassionate guides who walk beside individuals navigating complex health conditions, particularly cancer and prevention of chronic illness.

Rooted in the principles of the Metabolic Approach to Cancer, Terrain Advocates support the integration of personalized, non-toxic, whole-systems healing strategies in alignment with the terrain-based model developed by Dr. Nasha Winters.

They serve as educational allies, advocates, and care navigators, empowering patients with knowledge and strategic insight into their healing process.

Bianca

TERRAIN ADVOCATE

Bianca holds a bachelor’s degree in biology and is a certified graduate of Dr. Nasha Winters Terrain Advocate Program. Due to her strong belief in the miraculous healing capacity of the human body when given the support it needs, she is dedicated to educating and helping patients navigate through their journey towards hope and health. 

BIanca and her family are longtime (2+ decades!!) Options patients and know our care intimately.

INTRODUCING: THE COCREATRICE

Dr. Erin’s team of aligned healers, serving the Options Naturopathic Community

Julia Smith, BCST

BIODYNAMIC CRANIOSACRAL THERAPIST

Julia is available to support our local community with craniosacral sessions. Cranio work enables the body to release, let go and re-engage with the natural rhythms inherent in the human system.

Please text Julia at 440-567-5190 to learn more or to schedule a 90-minute session at our clinic.

Lynette Ramos

TAINO MEDICINE WOMAN

With years of experience guiding clients toward expanded consciousness and self-healing, Lynette holds a safe and compassionate space to facilitate transformation at every level—body, mind, and spirit. 

Lynette supports clients in shadow work, meditation, astrology, breath work, and  inner child work. She uses a method of quantum healing hypnosis in the method of Dolores Cannon. She works guiding medicine ceremonies both with Dr. Erin and as a solo facilitator.