Support Team
A strong support team is the cornerstone of success, offering unwavering assistance and encouragement on the journey to achievement.
Our Team Is Here & Ready To Assist!
We invite you to download a PDF copy of our communication flowchart with helpful links, phone numbers, and emails!
Administrative Support Team Members
Kelly Ernst Warner
Chief CoCreator
Kelly is thrilled to be at Options Naturopathic, bringing years of leadership in various public health roles to this community. She manages the staff and works closely with Dr. Erin to expand the reach of Options to more people across the globe! Kelly is also a four star chef (in her mind), wife, sister, daughter, aunt and dog mom and travels whenever she can.
Katie
Patient Care Coordinator
Cassandra
Patient Support Specialist
Shola
Apothecary Coordinator
Alyssa
Clinical Coordinator
As our most experienced administrative team member, Alyssa has her hands in all pots-not only patient care, her specialty! She is key in facilitating communication between all parties and upgrading Options’ capacity to serve our patients and customers with new and improved systems, among many many other aspects of back-end support!
For questions, please contact Alyssa at 216.707.9137
Terrain ("TAP") Advocates
Amy
TERRAIN ADVOCATE
Amy has an extensive and diverse 25 year clinical nursing background, as well as a B.S. in Exercise Physiology, training in functional medicine, therapeutic carbohydrate restriction and metabolic health. She is passionate about empowering patients with information, resources, and tools to help resolve long term struggles with poor health to achieve optimal health. She is excited about working toward a new culture of health care, based on health and wellness promotion, focused on improving metabolic health and reversing chronic illness.
Bianca
TERRAIN ADVOCATE
Bianca holds a bachelor’s degree in biology and is a certified graduate of Dr. Nasha Winters Terrain Advocate Program. Due to her strong belief in the miraculous healing capacity of the human body when given the support it needs, she is dedicated to educating and helping patients navigate through their journey towards hope and health.
BIanca and her family are longtime (2+ decades!!) Options patients and know our care intimately.
If you need assistance after your Greet or Guide, please message your designated advocate in the CHARM portal.
Additional TAP visits and discounted packages with TAP advocates are also available (with discounts on 3-or-6 visits).
Independent Service Providers
Julia Smith, BCST
BIODYNAMIC CRANIOSACRAL THERAPIST
Julia is available to support our local community with craniosacral sessions. Cranio work enables the body to release, let go and re-engage with the natural rhythms inherent in the human system.
Please text Julia at 440-567-5190 to learn more or to schedule a 90-minute session at our clinic.
