PATIENT SUPPORT TEAM MEMBERS
ALYSSA
PATIENT SUPPORT SPECIALIST & PATIENT CARE OVERSIGHT
Alyssa is our senior Patient Support Specialist, assisting in our specialized oncology onboarding process. As our most experienced patient support team member, she is in charge of training our patient care coordinators.
She is also in a key oversight role, facilitating communication between all parties and upgrading Options’ capacity to serve our patients and customers with new and improved systems.
If you are NEW oncology patient who just had their first visit,
email Alyssa at Alyssa@optionsnaturopathic.com
JESSICA
PATIENT CARE COORDINATOR
Jessica is the primary patient support team member for both Basic & Complex patients. On a leave of absence from naturopathic school, Jessica has returned to Options to support our Mission and growth, enabling the globe to access natural medicine. She is stepping into support roles for oncology, as well, as she trains and follows Alyssa’s lead.
Call the office and find her on fire for learning!
If you are a patient and need assistance,
email Jessica at PatientSupport@optionsnaturopathic.com
APOTHECARY TEAM MEMBERS
ISABELLA
APOTHECARY ASSISTANT
Isabella is a recent grad of CWRU curious about the world of natural medicine and looking to learn more and support Options’ purpose.
Isabella is multi-faceted and has spent time learning each of our roles this past year. Where she shines most is spending her time shipping your orders, purchasing products for our in-house apothecary, learning our products, and helping you when you step foot in our door.
If you need any help while you are shopping online, you can now live chat with Lillian and Isabella! Just look for the chat box in the lower-left corner of your screen.
You can email Isabella to place an order, change your address, track your order, or if you have any order issues at Orders@optionsnaturopathic.com
LILLIAN
SALES OVERSIGHT & DOCENT
Lillian is the team member in charge of our fabulous, in-house apothecary. She is here to support your access to the natural medicines needed for your healing process.
She also serves as Docent for the apothecary; generally considered to be a guide or educator, ‘docent’ alludes to the Latin ‘docere’, a fundamental principle of naturopathic medicine, meaning ‘to teach’.
If you need any help while you are shopping online, you can now live chat with Lillian and Isabella! Just look for the chat box in the lower-left corner of your screen.
You can email Lillian with any product questions at Lillian@optionsnaturopathic.com
Our team is here, ready to assist!
See our handy communication guide below to contact the right team member
ADDITIONAL THERAPISTS AT OPTIONS
JULIA SMITH, BCST
BIODYNAMIC CRANIAL SACRAL THERAPIST
Julia is available to support our local community with cranial sacral sessions. Cranial enables the body to release, let go and re-engage with the natural rhythms inherent in the human system.
Please text Julia at 440-567-5190 to learn more or to schedule a 90-minute session at our clinic.
MOLLY ENDERS, L.Ac.
ACUPUNCTURIST
TIGHT MUSCLES? ACHING BACK? CHRONIC PAIN?
Molly sees clients at our clinic on Tuesdays and Saturdays.
To schedule a session or to learn more,
please contact Molly directly via cell 216-973-7289.