PATIENT SUPPORT TEAM MEMBERS

ALYSSA

PATIENT SUPPORT SPECIALIST & PATIENT CARE OVERSIGHT

Alyssa is our senior Patient Support Specialist, assisting in our specialized oncology onboarding process. As our most experienced patient support team member, she is in charge of training our patient care coordinators.

She is also in a key oversight role, facilitating communication between all parties and upgrading Options’ capacity to serve our patients and customers with new and improved systems. 

If you are NEW oncology patient who just had their first visit, 

email Alyssa at Alyssa@optionsnaturopathic.com

JESSICA

PATIENT CARE COORDINATOR

Jessica is the primary patient support team member for both Basic & Complex patients. On a leave of absence from naturopathic school, Jessica has returned to Options to support our Mission and growth, enabling the globe to access natural medicine. She is stepping into support roles for oncology, as well, as she trains and follows Alyssa’s lead. 

Call the office and find her on fire for learning!

If you are a patient and need assistance, 

email Jessica at PatientSupport@optionsnaturopathic.com

APOTHECARY TEAM MEMBERS

ISABELLA

APOTHECARY ASSISTANT

Isabella is a recent grad of CWRU curious about the world of natural medicine and looking to learn more and support Options’ purpose.

Isabella is multi-faceted and has spent time learning each of our roles this past year. Where she shines most is spending her time shipping your orders, purchasing products for our in-house apothecary, learning our products, and helping you when you step foot in our door.

If you need any help while you are shopping online, you can now live chat with Lillian and Isabella! Just look for the chat box in the lower-left corner of your screen.

You can email Isabella to place an order, change your address, track your order, or if you have any order issues at Orders@optionsnaturopathic.com

LILLIAN

SALES OVERSIGHT & DOCENT

Lillian is the team member in charge of our fabulous, in-house apothecary. She is here to support your access to the natural medicines needed for your healing process.

She also serves as Docent for the apothecary; generally considered to be a guide or educator, ‘docent’ alludes to the Latin ‘docere’, a fundamental principle of naturopathic medicine, meaning ‘to teach’.

If you need any help while you are shopping online, you can now live chat with Lillian and Isabella! Just look for the chat box in the lower-left corner of your screen.

You can email Lillian with any product questions at Lillian@optionsnaturopathic.com

Help Concept hands reaching out to help each other in dark tone

Our team is here, ready to assist!

See our handy communication guide below to contact the right team member

ADDITIONAL THERAPISTS AT OPTIONS

JULIA SMITH, BCST

BIODYNAMIC CRANIAL SACRAL THERAPIST

Julia is available to support our local community with cranial sacral sessions. Cranial enables the body to release, let go and re-engage with the natural rhythms inherent in the human system.

Please text Julia at 440-567-5190 to learn more or to schedule a 90-minute session at our clinic.

MOLLY ENDERS, L.Ac.

ACUPUNCTURIST

TIGHT MUSCLES? ACHING BACK? CHRONIC PAIN?

Molly sees clients at our clinic on Tuesdays and Saturdays. 

To schedule a session or to learn more

please contact Molly directly via cell 216-973-7289.