Help Concept hands reaching out to help each other in dark tone

OUR TEAM IS HERE,
READY TO ASSIST!

WE INVITE YOU TO DOWNLOAD A PDF COPY OF OUR COMMUNICATION FLOWCHART WITH HELPFUL LINKS, PHONE NUMBERS, AND EMAILS!

ADMINISTRATIVE SUPPORT TEAM MEMBERS

KATIE

PATIENT CARE & APOTHECARY SUPPORT

Katie’s friendly and energetic personality as Options’ Operator helps you schedule and find the staff member best suited to your needs. She assists with all pre-consult requirements before you meet with your Options’ doc. Katie is our main liason between our doctors and patients, helping to answer any questions between consults!

If you have questions about labs, need assistance in regards to your care or need to schedule an appointment, please message her in the CHARM portal or call her at ext. 105.

ALYSSA

PATIENT CARE OVERSIGHT

As our most experienced administrative team member, Alyssa has her hands in all pots-not only patient care, her specialty! She is key in facilitating communication between all parties and upgrading Options’ capacity to serve our patients and customers with new and improved systems, among many many other aspects of back-end support!

Please email her at alyssa@optionsnaturopathic.com any feedback about our Patient-related Care or processes if you have any!

Adrianna

PURCHASING

Adrianna joins our team to support the back end of the apothecary. With her excellent attention to detail, she confirms we have what you need stocked and ready for shipment.

She graduated from Case Western Reserve in 2018 with a Degree in Cognitive Science and Psychology with a focus on learning and memory. She loves live music, exploring new places, hiking, and hot yoga.

Please contact Adrianna at purchasing@optionsnaturopathic.com if you have a special order or are seeking a specific product that we do not carry to see if we can get it for you!

CASSIE

PATIENT CARE COORDINATOR

Cassie is honored to be our newest patient care coordinator, enthusiastic about assisting patients with concerns and providing support throughout their process. She finds pride in educating the patients about Options’ various services and feels blessed to help our clients learn more and more about natural medicine.

In her free time you will find her hiking with her dogs, reading a book, or attending a comedy show. She is personable, down to earth, and strives to make sure the patients have the support & care they need.

Please email her at patientsupport@optionsnaturopathic.com any feedback about our Patient-related Care or processes if you have any!

TERRAIN ("TAP") ADVOCATES

AMY

TERRAIN ADVOCATE

Amy has an extensive and diverse 25 year clinical nursing background, as well as a B.S. in Exercise Physiology, training in functional medicine, therapeutic carbohydrate restriction and metabolic health. She is passionate about empowering patients with information, resources, and tools to help resolve long term struggles with poor health to achieve optimal health. She is excited about working toward a new culture of health care, based on health and wellness promotion, focused on improving metabolic health and reversing chronic illness.

Bianca

TERRAIN ADVOCATE

Bianca holds a bachelor’s degree in biology and is a certified graduate of Dr. Nasha Winters Terrain Advocate Program. Due to her strong belief in the miraculous healing capacity of the human body when given the support it needs, she is dedicated to educating and helping patients navigate through their journey towards hope and health. 

BIanca and her family are longtime (2+ decades!!) Options patients and know our care intimately.

If you need assistance after your Greet or Guide, please message your designated advocate in the CHARM portal.

Additional TAP visits and discounted packages with TAP advocates are also available (with discounts on 3-or-6 visits).

Request an appointment” in the Charm portal!

INDEPENDENT SERVICE PROVIDERS

JULIA SMITH, BCST

BIODYNAMIC CRANIAL SACRAL THERAPIST

Julia is available to support our local community with cranial sacral sessions. Cranial enables the body to release, let go and re-engage with the natural rhythms inherent in the human system.

Please text Julia at 440-567-5190 to learn more or to schedule a 90-minute session at our clinic.

MOLLY ENDERS, L.Ac.

ACUPUNCTURIST

TIGHT MUSCLES? ACHING BACK? CHRONIC PAIN?

Molly sees clients at our clinic on Tuesdays and Saturdays. 

To schedule a session or to learn more

please contact Molly directly via cell 216-973-7289.