Support Team
A strong support team is the cornerstone of success, offering unwavering assistance and encouragement on the journey to achievement.
Our Team Is Here & Ready To Assist!
We invite you to download a PDF copy of our communication flowchart with helpful links, phone numbers, and emails!
Administrative Support Team Members
Katie
Patient Care Coordinator
Liliana
Marketing & Operations Improvement Specialist
Liliana is a compassionate liaison for patient inquiries, helping clients navigate scheduling, resources, and offerings with clarity and warmth. She also leads creative efforts across marketing strategy and patient communication. Liliana enjoys learning about natural health, working with her team, and bringing creative ideas to life. Outside of work, she loves animals, acting, and filmmaking. Contact Liliana at patientsupport@
Shola
Apothecary Coordinator
Shola is a thoughtful leader in the procurement of products and offering services.
His experience in the healthcare and IT industries is a perfect fit for the Options Apothecary.
For any non-medical questions on apothecary items, or for anything you’d like to see us carry or request to special order, contact Shola. You can also place an order by emailing him at orders@optionsnaturopathic.com
Alyssa
PATIENT CARE COORDINATOR
As our most experienced administrative team member, Alyssa has her hands in all pots-not only patient care, her specialty! She is key in facilitating communication between all parties and upgrading Options’ capacity to serve our patients and customers with new and improved systems, among many other aspects of back-end support!
Please send her any questions at alyssa@optionsnaturopathic.com
Terrain ("TAP") Advocates
Amy
TERRAIN ADVOCATE
Amy has an extensive and diverse 25 year clinical nursing background, as well as a B.S. in Exercise Physiology, training in functional medicine, therapeutic carbohydrate restriction and metabolic health. She is passionate about empowering patients with information, resources, and tools to help resolve long term struggles with poor health to achieve optimal health. She is excited about working toward a new culture of health care, based on health and wellness promotion, focused on improving metabolic health and reversing chronic illness.
Terrain Advocates serve as deeply trained, compassionate guides who walk beside individuals navigating complex health conditions, particularly cancer and prevention of chronic illness.
Rooted in the principles of the Metabolic Approach to Cancer, Terrain Advocates support the integration of personalized, non-toxic, whole-systems healing strategies in alignment with the terrain-based model developed by Dr. Nasha Winters.
They serve as educational allies, advocates, and care navigators, empowering patients with knowledge and strategic insight into their healing process.
Bianca
TERRAIN ADVOCATE
Bianca holds a bachelor’s degree in biology and is a certified graduate of Dr. Nasha Winters Terrain Advocate Program. Due to her strong belief in the miraculous healing capacity of the human body when given the support it needs, she is dedicated to educating and helping patients navigate through their journey towards hope and health.
BIanca and her family are longtime (2+ decades!!) Options patients and know our care intimately.
INTRODUCING: THE COCREATRICE
Dr. Erin’s team of aligned healers, serving the Options Naturopathic Community
Julia Smith, BCST
BIODYNAMIC CRANIOSACRAL THERAPIST
Cranial work enables the body to release, let go, and re-engage with the natural rhythms inherent in the human system. Addressing a myriad of complaints, this modality is excellent for addressing both physical & emotional disturbances at the energetic level, supporting healing and realignment through a process of deep settling.
If you are local to Cleveland, this method of somatic release and realignment is an excellent adjunct to your care.
Please text Julia at 440-567-5190 to learn more or to schedule a 90-minute session at Options.
Lynette Ramos
TAINO MEDICINE WOMAN
With years of experience guiding clients toward expanded consciousness and self-healing, Lynette holds a safe and compassionate space to facilitate transformation at every level—body, mind, and spirit.
Lynette supports clients in shadow work, meditation, astrology, breath work, and inner child work. She uses a method of quantum healing hypnosis in the method of Dolores Cannon. She works guiding medicine ceremonies both with Dr. Erin and as a solo facilitator. Contact Liliana at patientsupport@
